We currently offer shipping to the UK Mainland as standard. If you require shipping to Norther Ireland, Isle of Man, Isle of Wight or the Channel Islands please contact us and we can check courier charges.
The Standard Delivery Charge is £5.95 for standard items
Pouches & Tasting Packs are charged at £2.95
Delivery is free if spending over £40
Speed of Delivery
We aim to process and dispatch items as quickly as possible and delivery usually takes between 3-5 working days. During busy times this can increase to 7 working days due to slower courier times.
If you have any further questions regarding the online ordering process, or anything else for that matter please contact us via our main email address: email@example.com
How long do your products last?
This is largely dependent on the strength of the alcohol and ingredients. Full strength alcohol (above 35%) does not tend to have a BBE date, however, liqueurs (under 35%) should be consumed within 6-12 months of purchase. We do advise that the bottles are stored upright preferably in a dark place away from contact with direct sunlight.
Do the bottles come with any information regarding the distillers?
On each bottle there will be a Kindred Spirits Tag giving a small description of the shop, along with directions to the website to find more information.
The hampers will come with an individual product card, explaining in more detail the serve suggestions and products received.
Will the product name be on the bottle?
Yes, as standard practise all our bottles will have the product details including ABV, bottle volume and product name written onto the bottle.
Where can I find more information regarding my product?
On the shop page you will be able to find individual product information and perfect serve suggestions. If you want to found out more about the distillers themselves, please consult our ‘Distillers’ page.
I’m buying a bottle as a present, can it be gift wrapped?
Yes – all bottles are dispatched wrapped in our beautiful botanical tissue paper as standard.
How long can my personal message be?
If you are ordering a set of stacking bottles or for a selection of smaller bottles in a hamper we advise that you keep your message short – no longer than around 10-12 words. For single bottles (350ml, 500ml, 700ml) a lot more space is available and longer messages can be included. If there are any issues with the personalisation you have requested we will contact you.
Refilling the Bottles
Do you refill the bottles?
Yes, if a customer returns one of our bottles to us we can refill the bottle for them. This makes a second purchase cheaper as only the contents are paid for, the bottle charge is waived. We also have 250ml & 500ml refill pouches available to purchase online for you to decant into your bottles at home if you do not live locally to one of our stores.
Can I purchase empty bottles?
We know that our bottles are very attractive, but we do not sell them empty.